Frequently Asked Questions

After signing up, you'll go through a quick setup: first enter your Business DNA (business name, industry, brand voice), then define your Content Strategy (content pillars and goals). This takes about 10-15 minutes. You'll see a preview of AI-generated content before connecting any social accounts.

Setup takes about 15 minutes. Enter your business information, set your content strategy, preview sample content, and connect your social media accounts. After that, you can start creating campaigns right away.

Not at all. Our AI generates professional images, videos, and audio automatically based on your brand DNA. Everything is created for you — you just review, edit if you want, and publish when ready.

Nothing is posted automatically. After connecting, you can create campaigns that generate content. Every piece of content sits in your dashboard as a draft for you to review, edit, and publish on your own terms.

Our AI uses your Business DNA (brand voice, industry, target audience) and Content Strategy (pillars, goals) to generate tailored content. For each post, it creates captions, hashtags, and media (images or video) that match your brand. You can regenerate or edit anything before publishing.

A campaign is a batch of related posts around a theme. You set the topic, post type, target platforms, and schedule — then AI generates multiple post titles. You approve the ones you like, and each becomes a full post with content and media.

Yes, everything is editable. You can change captions, hashtags, swap images, adjust scheduling, and modify any detail before publishing. The AI gives you a strong starting point that you can refine.

We support Text posts, Image posts (single image with caption), Carousel posts (multiple images), Video Slideshow posts (images with audio narration), and Video posts (AI-generated video with voiceover and subtitles).

Once you set up campaigns with a posting schedule, our AI generates brand-aligned content, creates media, and queues posts at optimal times. Combined with Smart Replies (auto-responding to comments) and Lead Radar (finding potential customers), it drives organic growth across all your platforms.

We support Instagram, TikTok, YouTube, and Threads. You can publish to all platforms simultaneously or choose specific ones for each campaign or individual post.

No. Nothing is ever posted without your explicit action. Every post sits as a draft in your dashboard. You review it, make any edits you want, and click Publish when you're ready. Even with campaigns that auto-approve titles, the actual publishing always requires your action.

Yes. Each post can be scheduled for a specific date and time. Campaigns also support recurring schedules (specific days and times each week). Scheduled posts are published automatically at the set time.

Go to Brand > Integrations and click "Connect" for each platform. You'll be redirected to the platform's login page to authorize access. We only request the permissions needed to publish on your behalf.

Lead Radar automatically scans conversations on your social platforms to find people talking about problems you solve. Each potential customer gets a relevance score (1-10) so you know exactly who to focus on. It runs 24/7 across all your connected platforms.

Smart Replies monitor comments on your posts and generate contextual, on-brand responses using AI. You can configure the tone, set keywords to watch for, and choose to auto-reply or review each response before it's sent.

Yes! The free plan includes 3 posts per day, AI content and image generation, analytics, and social integrations. Upgrade to Pro ($100/mo) for campaigns, smart replies, and lead alerts, or Business ($200/mo) for video generation and higher limits.

Yes, you can upgrade or downgrade your plan at any time from Settings > Subscription. Changes take effect immediately, with billing prorated for the current period.

We accept all major credit and debit cards through Stripe. All payments are processed securely and encrypted.